We do: Linen hire

We deliver: Your guests’ first and last emotion — every day

Want better linen hire?

Maitland, Pokolbin, Newcastle, Port Stephens

Availability

Logistics

Our 3Par Linen Hire Management Model delivers 7 days a week. You’re always prepared to deliver an amazing experience for your guests. The same experience, every time.

Delivery

Service

We manage your linen hire stock levels. No need for weekly inventory checks or orders. We monitor your usage and automatically restock so you are always at 100%.

Knowledge

Experience

We have over 15 years linen hire experience. We know what it takes to deliver a great guest experience every time. Ultimately, your guests are our customers.

3 Par Inventory Management Model

3Par Linen Hire Management Model

Quality : Today

One set of beautifully cleaned and pressed linens : in your guest bed/bath room

Quality : Tomorrow

One set of beautifully cleaned and pressed linens : in your inventory

Quality : Every day

One set of beautifully cleaned and pressed linens : in the laundry

Your linen hire inventory monitored, managed and delivered — every day.

Who do we work with?

Anchorage Port Stephens

The Anchorage Hotel & Spa offers luxurious absolute waterfront accommodation on the pristine shores of Port Stephens. Plus the “insanely luxurious” (Harper’s Bazaar) Spa Lucca. With a 4-Star TripAdvisor rating and their Certificate of Excellence Award.

80 Rooms

Linen Hire— 80 rooms of “Hamptons inspired” quality. From the lovely Garden Rooms to their amazing Luxe Villas.

100% Service

We deliver — every day. A stay at the Anchorage is a special experience. We help deliver that experience, every visit.

Quest – Maitland & Newcastle

Quest serviced apartment style hotel rooms offer family and business guests Australia’s first “5-star franchise” level of quality and service. Reflected in their consistent 4.5-star TripAdvisor rating.

180 Rooms

Linen hire — 180 rooms of premium family and business accommodation across three locations.

100% Service

We deliver — every day. A consistent quality standard is fundamental to Quest’s success. We help deliver that standard.

What can we do for your guests?

Sleep is a guest experience…

Trip Advisor

Sleep is an experience your guests share online

  • 79% 79%

TripAdvisor data (2019) confirms that 79% of potential hotel guests read 6-12 reviews before they make a booking. Your bed and bath linens are the first and last connection with your brand that your guests experience — every day. If that experience doesn’t deliver, they will share it.

“They are in the business of selling sleep. If they fail at that they are in trouble.”

Hotel Management Magazine (2020)

100%

We can help define and deliver the perfect guest experience — every day

  • 100% 100%

Your business depends on a defined quality standard — consistently delivered. We can help you consistently deliver on that standard. And with a lesser management burden. No stock management or weekly orders. Simply your standard for linen hire and commercial laundry delivered — every day.

Disclaimer: We can’t guarantee your guests will sleep looking like the person in this image. Because well, no one actually looks like this when they sleep… is that lip gloss? However, we can help their experience feel like this.

Social Love

Deliver a shareable guest experience across your business

Social Love
Bed and Bathroom

Bed & Bath

Laying down at night and waking in the morning are the first and last – literal – touchpoints guests have with your brand every day. We help make that experience perfect every time.

Hospitality

Hospitality

Beautiful table linens and staff uniforms help to define an amazing dining experience. We provide commercial laundry that raises the experience. And ensure your linens and uniforms impress on every visit.

Dry Cleaning

Dry Cleaning

Deliver your guests an on-demand, in house dry cleaning service. We provide a full range of first-class dry cleaning and laundry services. We can pick up and deliver to your guests every day.

MCDC Linen Hire (PDF)

Summary document to share with your team.

How clean?

Japanese, Swiss and German technology + local care and service

Cleaning

Yamamoto tech for the perfect pressed bedsheets. Pristine Electrolux laundry and HydroCarbon for odour-free dry cleaning.

Cleaning Agents

Combined with industry-leading German Kreussler cleaning agents for a consistent, superior clean and finish every time.

Environment

We aim for the freshest, cleanest result. Balanced with an equitable, sustainable environmental footprint.

Technology

Yamamoto tech for the perfect pressed bedsheets. Pristine Electrolux laundry and HydroCarbon for odour-free dry cleaning.

Cleaning Agents

Industry-leading German Kreussler cleaning agents for consistent, superior commercial laundry every time.

Environment

We aim for the freshest, cleanest result. Balanced with an equitable, sustainable environmental footprint.

TLC
3 Step QA Process

Three levels of quality assurance. We want you to be more than happy.

Australian Standard

We use the Australian Standard – Laundry (AS NZS: 4146/2000) guidelines as a minimum quality baseline.

QA Checklist

Additional custom quality assurance standards and processes to ensure the best commercial laundry results — every time.

Analysis

We continuously monitor our processes and customer feedback — looking for how we can improve.