We do: Linen hire
We deliver: Your guests’ first and last emotion — every day
Want better linen hire?
Maitland, Pokolbin, Newcastle, Port Stephens
Logistics
Our 3Par Linen Hire Management Model delivers 7 days a week. You’re always prepared to deliver an amazing experience for your guests. The same experience, every time.
Service
We manage your linen hire stock levels. No need for weekly inventory checks or orders. We monitor your usage and automatically restock so you are always at 100%.
Experience
We have over 15 years linen hire experience. We know what it takes to deliver a great guest experience every time. Ultimately, your guests are our customers.
3Par Linen Hire Management Model
Quality : Today
One set of beautifully cleaned and pressed linens : in your guest bed/bath room
Quality : Tomorrow
One set of beautifully cleaned and pressed linens : in your inventory
Quality : Every day
One set of beautifully cleaned and pressed linens : in the laundry
Your linen hire inventory monitored, managed and delivered — every day.
Who do we work with?
Anchorage Port Stephens
The Anchorage Hotel & Spa offers luxurious absolute waterfront accommodation on the pristine shores of Port Stephens. Plus the “insanely luxurious” (Harper’s Bazaar) Spa Lucca. With a 4-Star TripAdvisor rating and their Certificate of Excellence Award.
Linen Hire— 80 rooms of “Hamptons inspired” quality. From the lovely Garden Rooms to their amazing Luxe Villas.
We deliver — every day. A stay at the Anchorage is a special experience. We help deliver that experience, every visit.
Quest – Maitland & Newcastle
Quest serviced apartment style hotel rooms offer family and business guests Australia’s first “5-star franchise” level of quality and service. Reflected in their consistent 4.5-star TripAdvisor rating.
Linen hire — 180 rooms of premium family and business accommodation across three locations.
We deliver — every day. A consistent quality standard is fundamental to Quest’s success. We help deliver that standard.
What can we do for your guests?
Sleep is a guest experience…
Sleep is an experience your guests share online
- 79%
TripAdvisor data (2019) confirms that 79% of potential hotel guests read 6-12 reviews before they make a booking. Your bed and bath linens are the first and last connection with your brand that your guests experience — every day. If that experience doesn’t deliver, they will share it.
“They are in the business of selling sleep. If they fail at that they are in trouble.”
Hotel Management Magazine (2020)
We can help define and deliver the perfect guest experience — every day
- 100%
Your business depends on a defined quality standard — consistently delivered. We can help you consistently deliver on that standard. And with a lesser management burden. No stock management or weekly orders. Simply your standard for linen hire and commercial laundry delivered — every day.
Disclaimer: We can’t guarantee your guests will sleep looking like the person in this image. Because well, no one actually looks like this when they sleep… is that lip gloss? However, we can help their experience feel like this.
Deliver a shareable guest experience across your business
Bed & Bath
Laying down at night and waking in the morning are the first and last – literal – touchpoints guests have with your brand every day. We help make that experience perfect every time.
Hospitality
Beautiful table linens and staff uniforms help to define an amazing dining experience. We provide commercial laundry that raises the experience. And ensure your linens and uniforms impress on every visit.
Dry Cleaning
Deliver your guests an on-demand, in house dry cleaning service. We provide a full range of first-class dry cleaning and laundry services. We can pick up and deliver to your guests every day.
MCDC Linen Hire (PDF)
Summary document to share with your team.
How clean?
Japanese, Swiss and German technology + local care and service
Yamamoto tech for the perfect pressed bedsheets. Pristine Electrolux laundry and HydroCarbon for odour-free dry cleaning.
Combined with industry-leading German Kreussler cleaning agents for a consistent, superior clean and finish every time.
We aim for the freshest, cleanest result. Balanced with an equitable, sustainable environmental footprint.
Yamamoto tech for the perfect pressed bedsheets. Pristine Electrolux laundry and HydroCarbon for odour-free dry cleaning.
Industry-leading German Kreussler cleaning agents for consistent, superior commercial laundry every time.
We aim for the freshest, cleanest result. Balanced with an equitable, sustainable environmental footprint.
Three levels of quality assurance. We want you to be more than happy.
We use the Australian Standard – Laundry (AS NZS: 4146/2000) guidelines as a minimum quality baseline.
Additional custom quality assurance standards and processes to ensure the best commercial laundry results — every time.
We continuously monitor our processes and customer feedback — looking for how we can improve.